Center for Agriculture and Rural Development, Inc.

Misión:

CARD's objective is to be a formal banking institution at the service of the poor, mainly landless rural women, lending them money to develop small income generating activities. This capital will serve either to start-up businesses or expand existing businesses.

CARD is a group of ... Leer más

Antecedentes y principales retos:

CARD is an institution that comprises both NGO and a Bank. CARD NGO began its microfinance program in earnest in 1989 when it adapted the Grameen Bank lending methodology. In 1990, CARD formally launched the Grameen Bank replication program, entitled the Landless People's Development Fund ... Leer más

Dirección:

20 M. L. Quezon St., City Subdivision

San Pablo City

Laguna

4000

Philippines

Teléfono:

6349 562 4309

Fax:

6349 562 0009

Correo electrónico:

aalip [at] yahoo [dot] com

Website:

www.cardbankph.com

Principales fuentes de financiamiento:

Grants

Loans

Savings

Productos y servicios:

Loans

Training and Consulting

Productos:

CARD NGO offers lending products as well as training and consulting services

% Operaciones que incluyen MF:

91 - 100

Fecha en que se estableció:

Jan 1 1986

Fin de año fiscal:

31-Dec

Current Legal Status:

NGO

Regulada:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
Clients living in rural areas	2
Clients living in urban areas	3
Indigenous People.	4
+ Development goals (ranked by importance)
Poverty reduction	1
Increased access to financial services	2
Growth of existing businesses	3
Development of start-up enterprises	4
Employment generation	5
Health improvement	6
Housing	7
Children's schooling	8
Improvement of adult education	9
+ Poverty targets
Very poor clients
Poor clients
Low income clients
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Microcredit for household needs/consumption
Loans for agriculture
Loans for education
Housing loans
+ Savings products offered
+ Compulsory insurance products required
Compulsory credit life insurance
Retirement Savings.
+ Voluntary insurance products offered
Voluntary house insurance
Voluntary health insurance
Accident Insurance.
+ Other financial products and services offered
Remittances services
+ Non-financial services offered
+ Enterprise services offered
Business development services
+ Education services offered
Financial literacy education
Basic health/nutrition education
Occupational safety and health in the workplace education
Disaster Preparedness, CARD Products and Services etc.
+ Health services offered
Basic medical services
Clients linked to doctors, labs, hospitals for discounts.
+ Women's empowerment services offered
Leadership training for women
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	SIKAP 1, SIKAP 2, Agri-microfinance, Microfinance for the Ips, Credit with Education, Health package (free clinics, discounts from health service providers, affordable medicines).
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
Special leave for Single Parents.
+ Basis of staff incentives related to social performance
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
This institution identifies enterprises with environmental risk
+ Poverty measurement tools in use
Grameen Progress out of Poverty Index (PPI)