CCFID | MFIs in India

Misión:

To provide financial services to women and youth from low income families with an aim to bring about socio-economic inclusion, livelihoods promotion and security. The key words in the above mission statement are: • Financial services: including but not limited to loan, insurance, savings and ... Leer más

Antecedentes y principales retos:

CCFID works in the areas of women and youth development. Besides development programmes related to youth and women, CCFID has been actively supporting women groups through financial linkages.. CCFID wants to now fast track its agenda of making the financial services accessible to women and youth ... Leer más

Dirección:

80 Second Street Seetharam Nagar Pudupalayam

Cuddalore

Tamil Nadu

607 001

India

Teléfono:

+91 4142 293 466

Correo electrónico:

info [at] ccfid [dot] org

Website:

www.ccfid.org.in

Principales fuentes de financiamiento:

Grants

Loans

Productos y servicios:

Loans

Insurance

Training and Consulting

Servicios proporcionados:

Business Development Services

Education

Other

Buscar (Tipos de Inversión):

Loans in Local Currency

Donations

Guarantees

Capacity Building Grants

% Operaciones que incluyen MF:

61 - 70

Fecha en que se estableció:

Jan 1 2002

Fin de año fiscal:

31-Mar

Current Legal Status:

NGO

Regulada:

yes

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in urban areas	1
Clients living in rural areas	2
Women	3
Adolescents and youth (below 18)	4
+ Development goals (ranked by importance)
Youth opportunities	1
Growth of existing businesses	1
Development of start-up enterprises	2
Increased access to financial services	3
Gender equality and women's empowerment	4
Employment generation	5
Poverty reduction	6
+ Poverty targets
Poor clients
Low income clients
+ Governance
Has trained members of its board on social performance management
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
+ Savings products offered
+ Compulsory insurance products required
Compulsory credit life insurance
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development
Business development services
+ Education services offered
Basic health/nutrition education
Child and youth education
+ Health services offered
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	CCFID's Individual loan product is a unique and holistic product under which we provide both financial and non- financial support to our valued customers.
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Quality of interaction with clients based on client feedback mechanisms
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
This institution trains/educates clients regarding environmental improvements
+ Poverty measurement tools in use
Per capita household expenditure
Per capita household income

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