Kasagana-Ka Development Center, Inc.

Gross Loan Portfolio USD, 2011: 2.3 million

Número de prestatarios activos 2011: 18,370

Saldo promedio de crédito por prestatario USD, 2011: 123.2

Depósitos USD, 2011: 970,375.7

Assets USD, 2011: —

Número de depositantes 2011: 18,370

Misión:

Economic empowerment of women, urban poor communities, and other marginalized sectors of society through the development and implementation of relevant and viable microfinance models anchored on the principles of community organizing

Dirección:

5 Don Francisco Street, Don Enrique Heights, Brgy. Holy Spirit

Quezon City

1127

Philippines

Teléfono:

(632) 931-4335

Fax:

(632) 931-4335

Correo electrónico:

kasagana_ka [at] pldtdsl [dot] net

Principales fuentes de financiamiento:

Grants

Loans

Savings

Productos y servicios:

Loans

Voluntary Savings

Insurance

Servicios proporcionados:

Business Development Services

Health

Education

Other

Buscar (Tipos de Inversión):

Donations

Fecha en que se estableció:

Sep 26 2002

Fin de año fiscal:

31-Dec

Current Legal Status:

NGO

Regulada:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
+ Development goals (ranked by importance)
+ Poverty targets
+ Governance
Has trained members of its board on social performance management
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Loans for education
Housing loans
+ Savings products offered
Compulsory savings accounts (cash collateral)
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Business development services
+ Education services offered
+ Health services offered
Basic medical services
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution offers lending lines linked to alternative energies
+ Poverty measurement tools in use
Means test