Service Providers

MicroSave is committed to strengthening the capacity of financial service providers to deliver market-led solutions. It is at the forefront of efforts to move microfinance from a product-let to a market-led approach.

The market-led approach focuses on Market Research for Microfinance, Product Development and Delivery Systems, as well as Customer Service Strategies. MicroSave offers technical assistance and training to financial service providers in these areas, along with many others. A complete list of MicroSave toolkits is included below. These are available for free download on www.MicroSave.org.

Along with supporting financial service providers in process mapping and reviews - which allows them to build stronger systems and improve their different functions -, MicroSave brings significant support to financial service providers in building realistic growth strategies and ensuring that they are effectively implemented.

MicroSave also works with a variety of investors, implementing Rapid Institutional Assessments and conducting due diligence and strategic business planning exercises to help them make informed decisions.

In its work with financial service providers in the last ten years, MicroSave has established a strong reputation of high quality services with passionate commitment. Empathy with its clients, objectivity, independence, and confidentiality are at the core of its professional principles.









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