Mimoza Enterprises Finance Pvt. Ltd.

Objectifs:

Mimo Finance is the brand name under which Mimoza Enterprises Finance Co. Pvt. Ltd conducts its microfinance operations. We provide financial services to both micro and meso units. Our value proposition is to provide sustainable access to microfinance, particularly to women that generate income, ... En savoir plus

Contexte et principaux défis:

We commenced our operations on November 9, 2006 in Dehradun under the banner of Partners in Prosperity, an eight-year old society registered in Delhi. On March 24, 2007, M/s Shah Sandhu Finance Co. Pvt. Ltd. was acquired and the management and control transferred to Manab Chakraborty (Promoter) ... En savoir plus

Adresse:

35/2/9, Kishangarh,Vasant Kunj.

New Delhi

Delhi

110070

India

Téléphone:

+91 11-65154037

Fax:

+91 1166173982/ +91 135 2644006

Email:

info [at] mimofin [dot] net

Site web:

www.mimofin.com

Principales sources de financement:

Loans

Shareholder Capital

Produits et Services:

Loans

Insurance

Produits:

JLG Loans, Home Improvement Loans, Individual Microenterprise Loans, Insurance

Services Offerts:

Full-scale Financial Services

à la recherche de :

Equity

Loans in Local Currency

Loans in USD

Capacity-Building Grants

Donations

Loans in EUR

% des opérations représentant la MF:

91 - 100

Date de création:

Nov 9 2006

Date de fin d'exercice:

31-Mar

Statut légal actuel:

NBFI

réglementé:

yes

Profil de Performance Sociale


+ Détails de la mission
+ Target markets (ranked by importance)
Femmes	1
Clients living in rural areas	2
Clients living in urban areas	3
+ Development goals (ranked by importance)
Accès accru aux services financiers	1
Egalité des sexes et autonomisation des femmes	2
Génération d'emploi	3
Réduction de la pauvreté	4
Développement d'entreprises "start-up"	5
Croissance des entreprises existantes	6
Opportunités pour les jeunes	7
Habitat	8
Eau et normes sanitaires	9
+ Poverty targets
Clients pauvres
Clients à faibles revenus
+ Gouvernance
+ Gamme de produits et services
+ Produits et services financiers offerts
+ Credit products offered
Prêts de microcrédit pour les micro-entreprises
Prêts aux PME
Prêts agricoles
Prêts au logement
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
Voluntary credit life insurance
+ Other financial products and services offered
+ Services non financiers offerts
+ Enterprise services offered
Services de développement de l'activité
+ Education services offered
+ Health services offered
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Responsabilité sociale envers les clients
+ Principes de protection des clients en usage
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Coûts des services aux clients
Méthode de l'amortissement dégressif
+ Responsabilité sociale envers le personnel
+ Ressources humaines
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection au travail (sécurité, anti-harcèlement)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Incitations du personnel liées à la performance sociale
Capacité d'attirer de nouveaux clients du marché cible
Qualité du portefeuille
+ Responsabilité sociale envers l'environnement
This institution raises clients' awareness about environmental impacts
+ Poverty measurement tools in use
Grameen Progress out of Poverty Index (PPI)