Poverty Eradication & Community Empowerment

Encours Brut de Prêts USD, 2011: 2.9 million

Nombre d'emprunteurs actifs 2011: 18,088

Solde moyen de prêt par emprunteur USD, 2011: 162.0

Epargne USD, 2011: 836,946.2

Actif USD, 2011: 3.6 million

Nombre d'épargnants 2011: 22,758

Objectifs:

To serve the enterpreneurial poor by providing sustainable and quality services for creation of emploment and income generation with ultimate objective of enhancing household food security.

Contexte et principaux défis:

The establishment of PEACE MFI was intitiated by Agriservice Ethiopia, which is indigenous NGO and which itself used to deliver savings and credit services prior to the new MFI policy. The Poverty Eradication & Community Empowerment (PEACE) MFI S.c has been formally established on november, ... En savoir plus

Adresse:

P.O. Box 21 382 Code 1000

Addis Ababa

Ethiopia

Téléphone:

251-11-6521541 / 42

Fax:

(251) 665-4088

Email:

peace [at] ethionet [dot] et

Principales sources de financement:

Grants

Loans

Savings

Shareholder Capital

Produits et Services:

Loans

Voluntary Savings

à la recherche de :

Loans in Local Currency

Donations

Capacity Building Grants

Equity investments

% des opérations représentant la MF:

91 - 100

Date de création:

Jan 1 1999

Date de fin d'exercice:

30-Jun

Statut légal actuel:

NBFI

réglementé:

yes

Profil de Performance Sociale


+ Détails de la mission
+ Target markets (ranked by importance)
Clients living in rural areas	1
Femmes	1
Adolescents and youth (below 18)	1
Other target market:	1
Clients living in urban areas	2
Int msg targetmothertext c	Farmers, physically challenged clients
+ Development goals (ranked by importance)
Egalité des sexes et autonomisation des femmes	1
Opportunités pour les jeunes	1
Génération d'emploi	1
Accès accru aux services financiers	1
Croissance des entreprises existantes	1
Réduction de la pauvreté	1
Développement d'entreprises "start-up"	2
+ Poverty targets
Clients très pauvres	1
Clients pauvres	1
Clients à faibles revenus	1
+ Gouvernance
Has trained members of its board on social performance management
+ Gamme de produits et services
+ Produits et services financiers offerts
+ Credit products offered
Prêts de microcrédit pour les micro-entreprises	1
Microcredit for household needs/consumption	1
Prêts aux PME
Prêts agricoles	1
Prêts d'éducation	1
+ Savings products offered
Voluntary savings accounts
Compulsory savings accounts (cash collateral)
Dépots à terme
Comptes d'épargne à but spécifique
Community-based organizational savings
+ Compulsory insurance products required
+ Voluntary insurance products offered
Voluntary credit life insurance	1
+ Other financial products and services offered
+ Services non financiers offerts
+ Enterprise services offered
+ Education services offered
Education financière de base	1
+ Health services offered
+ Women's empowerment services offered
Formation au leadership pour les femmes	1
Women's rights education/gender issues training	1
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	We also provide financial services to physically challenged clients and HIV/AIDS groups without discriminating.
+ Responsabilité sociale envers les clients
+ Principes de protection des clients en usage
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Coûts des services aux clients
Méthode du taux constant
+ Responsabilité sociale envers le personnel
+ Ressources humaines
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection au travail (sécurité, anti-harcèlement)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
The company has a bonus policy based on productivity and championship cup and a seperate bonus award to motivate staff
+ Incitations du personnel liées à la performance sociale
Capacité d'attirer de nouveaux clients du marché cible
Inclusion des communautés rurales/isolées
Inclusion des femmes
Qualité de l'interaction avec les clients basée sur les mécanismes de commentaires de la clientèle
Qualité des données sociales collectées
Client retention/drop-out rate
Qualité du portefeuille
Bonus based on financial profitablity and social profitablity
+ Responsabilité sociale envers l'environnement
This institution raises clients' awareness about environmental impacts
This institution identifies enterprises with environmental risk
+ Poverty measurement tools in use