Programas para la Mujer - Nicaragua

Objectifs:

Pro Mujer es una organización de desarrollo de la mujer que proporciona a las mujeres de bajos recursos de América Latina los medios para generarse el sustento y labrar un futuro para sus familias a través de las microfinanzas, la capacitación en negocios y el apoyo en salud.

Contexte et principaux défis:

Pro Mujer en Nicaragua inicia operaciones en Julio de 1996, bajo la metodología de Asociaciones Comunales llegando a las zonas rurales y urbanas del occidente del País ofreciéndo Servicios Integrados de Crédito, Capacitación y Atención en Salud. Al 2011 Pro Mujer en Nicaragua ha ampliando sus ... En savoir plus

Adresse:

Estatua de la Madre, 1 cuadra al oeste. Parque San Juan.

León

52003

Nicaragua

Téléphone:

(505) 2311-3971

Fax:

(505) 2311-3971

Email:

contacto [dot] nicaragua [at] promujer [dot] org

Site web:

www.promujer.org

Principales sources de financement:

Loans

Produits et Services:

Funds Transfer Services

Training and Consulting

Produits:

Créditos, Capacitación y atención en salud. Pro Mujer en Nicaragua ofrece pequeños préstamos para capital trabajo que inicialmente oscilan entre U$ 25 hasta U$180 dólares. Las mujeres que van pagando sus préstamos a tiempo califican a préstamos más grandes. El crédito se ofrece bajo la ... En savoir plus

Services Offerts:

Full-scale Financial Services

Health

Education

à la recherche de :

Loans in Local Currency

Capacity-Building Grants

Loans in US$

% des opérations représentant la MF:

91 - 100

Date de création:

Jan 1 1996

Date de fin d'exercice:

31-Dec

Statut légal actuel:

NGO

réglementé:

Profil de Performance Sociale


+ Détails de la mission
+ Target markets (ranked by importance)
Clients living in rural areas	1
Clients living in urban areas	1
Femmes	1
+ Development goals (ranked by importance)
Egalité des sexes et autonomisation des femmes	1
Amélioration de la santé	1
Accès accru aux services financiers	1
Réduction de la pauvreté	1
Habitat	2
Génération d'emploi	2
+ Poverty targets
Clients très pauvres
Clients pauvres
Clients à faibles revenus
+ Gouvernance
Has trained members of its board on social performance management
Dispose d'un comité officiel au sein du conseil qui surveille la performance sociale
+ Gamme de produits et services
+ Produits et services financiers offerts
+ Credit products offered
Prêts de microcrédit pour les micro-entreprises
Microcredit for household needs/consumption
Prêts d'éducation
Prêts au logement
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
Services d'aide à l'épargne
+ Services non financiers offerts
+ Enterprise services offered
+ Education services offered
Education financière de base
Santé de base/éducation à la nutrition
Planificación familiar, Educación sexual
+ Health services offered
Services médicaux de base
Servicios de promocion y prevención de salud
+ Women's empowerment services offered
Formation au leadership pour les femmes
Facilitar procesos de liderazgos comunitario, en las mesas directivas de las AC
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	Servicios de Crédito bajo la metodología de Banca Comunal, Crédito de Grupo Solidario, Crédito de Vivienda, Crédito Escolar y Servicios de Salud y capacitación.
+ Responsabilité sociale envers les clients
+ Principes de protection des clients en usage
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Coûts des services aux clients
Méthode de l'amortissement dégressif
+ Responsabilité sociale envers le personnel
+ Ressources humaines
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection au travail (sécurité, anti-harcèlement)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
Existe convenio colectivo con beneficios extras a lo establecido en la Ley.
+ Incitations du personnel liées à la performance sociale
Capacité d'attirer de nouveaux clients du marché cible
Inclusion des communautés rurales/isolées
Inclusion des femmes
Client retention/drop-out rate
Qualité du portefeuille
Capacitación, promoción de salud
+ Responsabilité sociale envers l'environnement
This institution trains/educates clients regarding environmental improvements
+ Poverty measurement tools in use

Partenariats

Current
Nom	Relation
ASOMIF	Network Affiliation
LMDF	Funding
Luxmint - ADA	Funding
MicroRate	Rating
Oxfam Novib Fund	Funding
Pro Mujer	Network Affiliation
REDCAMIF	Network Affiliation

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