Fundación BanIgualdad

Mission:

Otorgar un servicio de microfinanzas de calidad, eficiente y oportuno a hombres y mujeres emprendedoras de los sectores más pobres y vulnerables de nuestro país, promoviendo con ello un desarrollo social y económico que perdure en el tiempo.

Background and Main Challenges:

Chile es un país en el que el mercado de las microfinazas está muy poco desarrollado, por lo menos en los segmentos más vulnerables de la población que no son cubiertos por los bancos. Por esto nuestro desafío es crecer y abarcar la mayor parte del territorio nacional en el corto y mediano plazo. Read more

Address:

Orrego Luco 0140

Santiago

Providencia

4500000

Chile

Phone:

(562) 450-5000

Fax:

(562) 374-1464

Website:

www.banigualdad.cl

Main Funding Sources:

Préstamos

Donaciones

Products and Services:

Préstamos

Capacitación y consultoría

Looking for (Investment Types):

Capital

Préstamos en USD

Préstamos en moneda local

Donaciones

Donaciones para crear capacidad

Préstamos en euros

Date established:

May 30 2001

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
+ Development goals (ranked by importance)
Poverty reduction	1
Increased access to financial services	2
Employment generation	3
Growth of existing businesses	4
Development of start-up enterprises	5
Improvement of adult education	6
Gender equality and women's empowerment	7
+ Poverty targets
Poor clients
Low income clients
+ Governance
Has a formal board committee that monitors social performance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Business development services
+ Education services offered
Financial literacy education
Basic health/nutrition education
Actualidad, desarrollo personal
+ Health services offered
+ Women's empowerment services offered
Leadership training for women
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Client retention/drop-out rate
Portfolio quality
% semanal de pago de cuotas del crédito
+ Social responsibility to the environment
+ Poverty measurement tools in use
Per capita household expenditure
Per capita household income
Medición de umbral de la pobreza establecido por gobierno nacional

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Social Performance Profile

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