Asesoría Dinámica a Microempresas

Mission:

ADMIC's mission is to assist microentrepreneurs to increase their income through providing financial services and technical assistance, thus reducing unemployment.

Background and Main Challenges:

ADMIC was established in 1980 in Monterrey by a group of business visionaries with technical assistance from ACCION. Their hope was to improve their community by promoting business development. In the second half of 1998, ADMIC launched a new microcredit program in 7 of its offices, directing ... Read more

Address:

Edificio BISA, Treviño 415 Pte. Planta Baja

Monterrey, Nuevo León

64000

Mexico

Phone:

(528) 374-6330

Fax:

(528) 374-6313

Email:

admic [at] admic [dot] org

Website:

www.accion.org/programs/mainclients.asp

Products and Services:

Loans

Products:

ADMIC offers individual and solidarity groups loans. Loans vary from US$50 to US$2,000. Loan terms are from 3 to six months with a 5% monthly interest rate. ADMIC's clients represent some of the poorest people in Mexico. Many clients are artisans, seamstresses and agricultural workers and almost ... Read more

Services Provided:

Business Development Services

Looking for (Investment Types):

Loans in Local Currency

Loans in US$

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1980

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
+ Development goals (ranked by importance)
+ Poverty targets
Poor clients
Low income clients
+ Governance
Has trained members of its board on social performance management
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development
+ Education services offered
Financial literacy education
+ Health services offered
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Portfolio quality
+ Social responsibility to the environment
+ Poverty measurement tools in use
Per capita household expenditure
Per capita household income