Alsol Contigo S.A de C.V, SOFOM ENR

Gross Loan Portfolio USD, 2010: 6.0 million

Number of active borrowers 2010: 22,045

Average loan balance per borrower USD, 2010: 270.9

Deposits USD, 2010: 680,959.0

Assets USD, 2010: 7.5 million

Number of depositors 2010: 22,045

Mission:

Colaborar a la reducción de la pobreza en zonas rurales y semi-urbanas otorgando servicios financieros a mujeres de escasos recursos con calidad, responsabilidad, profesionalismo y respeto a nuestras clientes, así como apoyar su capacitación a través de Instituciones especializadas

Background and Main Challenges:

Llegar a ser una institución líder y autosostenible en el mercado de servicios financieros para mujeres en zonas rurales y semi-urbanas del sureste de México vinculándose con Organizaciones que brinden capacitación y desarrollo de proyectos sociales a nuestras clientes para mejorar su calidad de ... Read more

Address:

Av. Mexico Hidalgo n°1 Interior 5 y 6, Zona Centro

San Cristobal de Las Casas

Chiapas

CP 29200

Mexico

Phone:

(01) 967 678 1434

Fax:

(01) 967 674 0526

Email:

alsolchiapas [at] alsolchiapas [dot] org

Website:

www.alsolchiapas.org

Main Funding Sources:

Loans

Products and Services:

Loans

Voluntary Savings

Insurance

Services Provided:

Health

Education

Other

Looking for (Investment Types):

Loans in Local Currency

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1999

FYE:

31-Dec

Current Legal Status:

NBFI

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
Clients living in rural areas	2
Clients living in urban areas	3
Adolescents and youth (below 18)	4
+ Development goals (ranked by importance)
Increased access to financial services	1
Poverty reduction	1
Development of start-up enterprises	2
Employment generation	2
Growth of existing businesses	3
Gender equality and women's empowerment	4
Youth opportunities	5
Housing	5
Capacitación en general	6
+ Poverty targets
Poor clients
Low income clients
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
+ Savings products offered
+ Compulsory insurance products required
Compulsory credit life insurance
+ Voluntary insurance products offered
Voluntary credit life insurance
Voluntary life insurance
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
Financial literacy education
+ Health services offered
+ Women's empowerment services offered
Leadership training for women
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Outreach to remote/rural communities
Outreach to women
Quality of social data collected
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
This institution trains/educates clients regarding environmental improvements
+ Poverty measurement tools in use
Grameen Progress out of Poverty Index (PPI)

Partnerships

Current
Name	Relationship
Fern Software	Vendor
Freedom from Hunger	Network Affiliation
Freedom from Hunger	Partner
Grameen Foundation	Network Affiliation
Oxfam Novib Fund	Funding
Prodesarrollo	Network Affiliation
Smart Campaign	Endorsement