Cooperativa de Ahorro y Crédito Artesanos

Gross Loan Portfolio USD, 2010: 4.9 million

Number of active borrowers 2010: 2,896

Average loan balance per borrower USD, 2010: 1,681.0

Deposits USD, 2010: 3.7 million

Assets USD, 2010: 5.5 million

Number of depositors 2010: 19,105

Mission:

Brindar los mejores productos y servicios que contribuyan al desarrollo económico y social de nuestros asociados, permitiendo mejorar su calidad de vida, a través de directivos y personal multidisciplinario, eficiente y comprometido, con un soporte tecnológico de punta, y la gestión de procesos ... Read more

Background and Main Challenges:

"Ser la Cooperativa de Ahorro y Crédito líder con cobertura regional que contribuya al crecimiento social y económico de nuestros socios con un gran prestigio y respeto a nivel nacional".

Address:

Sucre 840 y Pedro Moncayo

Ibarra

Imbabura

Ecuador

Phone:

06 2642182

Fax:

06 2642182

Email:

coacarte_m_gerencia [at] yahoo [dot] es

Website:

www.coopartesanos.com

Main Funding Sources:

Loans

Savings

Shareholder Capital

Products and Services:

Loans

Voluntary Savings

Insurance

Fund Transfer Services

Services Provided:

Health

Education

Other

Looking for (Investment Types):

Equity

Capacity-Building Grants

Donations

Loans in US$

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1991

FYE:

31-Dec

Current Legal Status:

Credit Union / Cooperative

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in rural areas	1
Clients living in urban areas	2
Women	2
Adolescents and youth (below 18)	4
+ Development goals (ranked by importance)
Increased access to financial services	1
Employment generation	2
Development of start-up enterprises	3
Growth of existing businesses	4
Poverty reduction	5
+ Poverty targets
Low income clients
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Microcredit for household needs/consumption
Loans for agriculture
Housing loans
+ Savings products offered
Voluntary savings accounts
Compulsory savings accounts (cash collateral)
Fixed term deposits
Special purpose savings accounts
+ Compulsory insurance products required
Compulsory credit life insurance
+ Voluntary insurance products offered
Voluntary credit life insurance
Voluntary health insurance
+ Other financial products and services offered
Remittances services
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
+ Health services offered
Basic medical services
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
+ Basis of staff incentives related to social performance
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
+ Poverty measurement tools in use

Partnerships

Current
Name	Relationship
Oikocredit	Funding
RFR	Network Affiliation

MFI Report