Fundación CRYSOL

Gross Loan Portfolio USD, 2010: 8.4 million

Number of active borrowers 2010: 13,015

Average loan balance per borrower USD, 2010: 644.3

Deposits USD, 2010: 0.0

Assets USD, 2010: 9.1 million

Number of depositors 2010: 0

Mission:

SOMOS UNA FUNDACIN GUATEMALTECA LIDER EN EL DESARROLLO DE PROGRAMAS MICROFINANCIEROS EN AREA RURALES Y URBANAS,QUE BAJO LOS PRINCIPIOS DE CRECIMIENTO, SOLIDARIDAD; MUJERES Y HOMBRES SE ESFUERZAN POR UN MEJOR BIENESTAR SOCIOECONOMICO DE SUS FAMILIAS, GRUPOS Y COMUNIDADES.

Background and Main Challenges:

DIVERSIFICAR PRODUCTOS Y SERVICIOS, CRECIMIENTO A NUEVAS COMUNIDADES RURALES, MEJORAR LOS SISTEMAS DE INFORMACION.

Address:

Barrio La Esperanza., 6a. Avenida 1-29 Zona 2.

Jalapa

Guatemala

Phone:

(502) 7922-7887/90

Fax:

(502) 7922-7887

Email:

info [at] fundacioncrysol [dot] org

Website:

www.fundacioncrysol.org

Main Funding Sources:

Grants

Loans

Products and Services:

Loans

Products:

Loans

Services Provided:

Business Development Services

Looking for (Investment Types):

Loans in Local Currency

Donations

Loans in US$

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 2000

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
Clients living in rural areas	1
Clients living in urban areas	2
+ Development goals (ranked by importance)
Increased access to financial services	1
Poverty reduction	2
Employment generation	3
+ Poverty targets
Very poor clients
Poor clients
Low income clients
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Microcredit for household needs/consumption
SME loans
Loans for agriculture
Housing loans
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
+ Health services offered
+ Women's empowerment services offered
Leadership training for women
Women's rights education/gender issues training
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
+ Social responsibility to the environment
+ Poverty measurement tools in use

Partnerships

Current
Name	Relationship
MFSI	Vendor
Oikocredit	Funding
REDCAMIF	Network Affiliation
REDIMIF	Network Affiliation

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Social Performance Profile

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