Fundación Desarrollo Comunitario Sin Fronteras

Mission:

Somos una institución que ofrece servicios micro- financieros oportunos y eficientes apoyados en un proceso de capacitación a familias de escasos recursos del sector rural y urbano marginal de la Región Sur del Ecuador, con el fin de formar microempresas que contribuyan al desarrollo integral de ... Read more

Background and Main Challenges:

"Un grupo de Jóvenes profesionales investigo sobre la metodología utilizada por el Banco Grameen de Bangladesh y su éxito por lo que se decidió replicar en la provincia de Loja – Ecuador ya que los sectores populares (especialmente las mujeres) en esta provincia dadas sus características y su ... Read more

Address:

José María Peña Nº12-35 y Mercadillo

Loja

Ecuador

Phone:

(00593) 72573823

Fax:

(00593) 72563160

Main Funding Sources:

Préstamos

Products and Services:

Préstamos

Capacitación y consultoría

Services Provided:

Servicios financieros en gran escala

Looking for (Investment Types):

Capital

Préstamos en USD

Donaciones

Date established:

Aug 26 2004

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Adolescents and youth (below 18)	1
Clients living in rural areas	5
Women	5
+ Development goals (ranked by importance)
Children's schooling	4
Health improvement	4
Water and sanitation	4
Youth opportunities	7
Housing	8
Development of start-up enterprises	10
Growth of existing businesses	10
Improvement of adult education	11
Gender equality and women's empowerment	12
Poverty reduction	13
Employment generation	13
Increased access to financial services	13
+ Poverty targets
Poor clients
Low income clients
+ Governance
Has trained members of its board on social performance management
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
Loans for agriculture
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development
Business development services
+ Education services offered
Financial literacy education
Basic health/nutrition education
+ Health services offered
+ Women's empowerment services offered
Leadership training for women
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
+ Social responsibility to staff
+ Human resources
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Outreach to remote/rural communities
Quality of interaction with clients based on client feedback mechanisms
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
+ Poverty measurement tools in use

Related Organizations

Current
Name	Relationship
ECLOF - ECU	Funding
ECLOF - ECU	Funding
FODEPI	Funding
PNFPEES	Funding

MFI Report