Fundación para el Desarrollo Empresarial y Agrícola

Gross Loan Portfolio USD, 2010: 18.5 million

Number of active borrowers 2010: 17,977

Average loan balance per borrower USD, 2010: 1,031.6

Deposits USD, 2010: 0.0

Assets USD, 2010: 29.3 million

Number of depositors 2010: 0

Mission:

Contribuir a mejorar las condiciones de vida de pequeños agricultores y micro empresarios, preferentemente de las áreas rurales de Guatemala, a través de la gestión de servicios financieros con enfoque social y servicios de desarrollo Empresarial

Background and Main Challenges:

Ser una organización Líder de servicios de Microfinanzas ofreciendo productos y servicios de alta calidad, novedosos y eficientes sin desechar nuestra función social.

Address:

15 Ave 2-09 zona 13

Guatemala

01013

Guatemala

Phone:

(502)2444-2200

Fax:

(502) 2361 8139

Email:

contacto [at] fundea [dot] org [dot] gt

Website:

www.fundea.org.gt

Main Funding Sources:

Loans

Products and Services:

Loans

Services Provided:

Second-tier Lending to MFIs

Business Development Services

Health

Looking for (Investment Types):

Loans in Local Currency

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1997

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
Clients living in rural areas	2
Clients living in urban areas	3
+ Development goals (ranked by importance)
Poverty reduction	1
Gender equality and women's empowerment	2
Growth of existing businesses	3
Housing	4
+ Poverty targets
Poor clients
+ Governance
Has trained members of its board on social performance management
Has a formal board committee that monitors social performance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
Loans for agriculture
Housing loans
Préstamos para compra de vehículos y créditos de segundo piso.
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development
Business development services
+ Education services offered
+ Health services offered
Basic medical services
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
+ Poverty measurement tools in use