Fundación Unión y Desarrollo de Comunidades Campesinas

Gross Loan Portfolio USD, 2010: 4.1 million

Number of active borrowers 2010: 2,996

Average loan balance per borrower USD, 2010: 1,374.0

Deposits USD, 2010: 0.0

Assets USD, 2010: 5.0 million

Number of depositors 2010: 0

Mission:

Brindar servicios financieros y no financieros de calidad, para contribuir a mejorar las condiciones de vida de las familias de las comunidades dueñas de la organización mediante el trabajo voluntario organizado de sus miembros.

Background and Main Challenges:

Incorporar gestión de desempeño en la organización, ampliar el servicio de credito a mayor población, fortalecer procesos internos.

Address:

400 al norte y 75 al oeste del mmercado municipal. Ciudad Quesada

San Carlos

Alajuela

21001

Costa Rica

Phone:

(506) 2460-6035

Fax:

(506) 2460-0412

Email:

fundecoc [at] ice [dot] co [dot] cr

Website:

www.fundecoca.org

Main Funding Sources:

Grants

Loans

Savings

Products and Services:

Loans

Training and Consulting

Services Provided:

Other

Looking for (Investment Types):

Equity

Loans in Local Currency

Capacity-Building Grants

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1993

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in rural areas	1
Women	2
+ Development goals (ranked by importance)
Poverty reduction	1
Increased access to financial services	2
Employment generation	3
Gender equality and women's empowerment	4
Growth of existing businesses	5
Development of start-up enterprises	6
Youth opportunities	7
+ Poverty targets
Poor clients
Low income clients
+ Governance
Has trained members of its board on social performance management
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
Loans for agriculture
Housing loans
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
Financial literacy education
+ Health services offered
+ Women's empowerment services offered
Leadership training for women
Women's rights education/gender issues training
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	Credito de bienestar familiar
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Outreach to women
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
+ Poverty measurement tools in use

Partnerships

Current
Name	Relationship
CCSC	Network Affiliation
Oikocredit	Funding
REDCAMIF	Network Affiliation
REDCOM	Network Affiliation

MFI Report