Fundación Génesis Empresarial

Gross Loan Portfolio USD, 2010: 65.1 million

Number of active borrowers 2010: 129,744

Average loan balance per borrower USD, 2010: 501.4

Deposits USD, 2010: 0.0

Assets USD, 2010: 65.9 million

Number of depositors 2010: 0

Mission:

Proveer ágil y oportunamente servicios financieros y no financieros, acompañados de asesoría y capacitación, a la microempresa, pequeña empresa y comunidades rurales, para lograr su desarrollo sostenido en forma masiva, acelerando el progreso de Guatemala.

Background and Main Challenges:

Antecedentes. Génesis Empresarial fue creada con el propósito de ejecutar el Programa Promoción de Microempresas, derivado del Convenio suscrito entre USAID, Acción Internacional y Fundación Tecnológica. Hoy después de 21 años, nos hemos especializado en atender al sector de mayor ruralidad ... Read more

Address:

13 Calle 5-51 zona 9

Guatemala

1009

Guatemala

Phone:

(502) 2383-9000

Fax:

(502) 2334-4474

Email:

genesisempre [at] c [dot] net [dot] gt

Website:

http://www.genesisempresarial.com:8080/

Main Funding Sources:

Loans

Shareholder Capital

Products and Services:

Loans

Training and Consulting

Fund Transfer Services

Products:

The main clients of Génesis Empresarial are women in the rural areas and owners of micro-enterprises and small businesses. Génesis Empresarial offers four credit modalities: individual and solidarity group, village banking and community loans. It offers loans to working capital, purchase and ... Read more

Services Provided:

Business Development Services

Other

Looking for (Investment Types):

Loans in Local Currency

Capacity-Building Grants

Donations

Guarantees

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1988

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in rural areas	1
Clients living in urban areas	2
	3
+ Development goals (ranked by importance)
Poverty reduction	1
Growth of existing businesses	2
Development of start-up enterprises	3
Employment generation	4
Increased access to financial services	5
+ Poverty targets
Poor clients
Low income clients
+ Governance
Has trained members of its board on social performance management
Has a formal board committee that monitors social performance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Loans for agriculture
Housing loans
Préstamos para producción, comercio y servicios, a través de los programas de Bancomunales, Microempresa, Pequeña Empresa
+ Savings products offered
+ Compulsory insurance products required

+ Voluntary insurance products offered
+ Other financial products and services offered
Remittances services
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development
Business development services
+ Education services offered
social medio ambiente
+ Health services offered
servicios prestados eventualmente
+ Women's empowerment services offered
Leadership training for women
Women's rights education/gender issues training
temas sobre equidad y multiculturalidad
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
This institution trains/educates clients regarding environmental improvements
+ Poverty measurement tools in use