Intihuaca S.A. - Banco Mundial de la Mujer Argentina

Mission:

Se constituyó con el objeto de promover la creación y el desarrollo de la micro y pequeña empresa, el autoempleo y el mejoramiento de las condiciones de vida de los microempresarios y trabajadores, facilitándoles especialmente el acceso al crédito .

Background and Main Challenges:

El Banco Mundial de la Mujer considera a las empresarias y productoras de bajos ingresos como agentes dinámicos de la economía, que necesitan tener acceso a las finanzas, conocimientos y mercados y no a la caridad o subsidios. Esta visión es coincidente con la organización. El Banco Mundial de ... Read more

Address:

Av. 19 de Abril 749 - Esquina Lavalle-Monoblock

San Salvador de Jujuy

Jujuy

Argentina

Phone:

54 388 4223338

Fax:

54 388 4223338

Email:

sucursal [dot] jujuy [at] bancodelamujer [dot] com

Website:

www.bancodelamujer.com

Main Funding Sources:

Loans

Shareholder Capital

Products and Services:

Loans

Services Provided:

Health

Looking for (Investment Types):

Loans in Local Currency

Capacity-Building Grants

Donations

Guarantees

Equity investments

Loans in US$

Loans in EUR

% Operations Comprised by MF:

91 - 100

Date established:

Apr 12 2004

FYE:

31-Dec

Current Legal Status:

NBFI

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
+ Development goals (ranked by importance)
+ Poverty targets
+ Governance
Has trained members of its board on social performance management
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Crédito de Temporada destinada para fechas significativas como el Día del Niño-Día de la Madre-Día del Padre-Fiestas de Fin de Año-Fiestas Patronales etc.)
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
+ Health services offered
Basic medical services
Acceso al sistema primario de la salud del titular del crédito más cónyuge y menores de 21 años,
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Quality of interaction with clients based on client feedback mechanisms
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution identifies enterprises with environmental risk
+ Poverty measurement tools in use
Per capita household expenditure
Per capita household income
Housing index
Means test