Janasachetan Saving and Credit Cooperative Society Ltd.

Data provided through JSCCS

Gross Loan Portfolio USD, 2011: 1.9 million

Number of active borrowers 2011: 2,506

Average loan balance per borrower USD, 2011: 749.4

Deposits USD, 2011: 1.8 million

Assets USD, 2011: 2.4 million

Number of depositors 2011: 8,448

Mission:

Provide saving, credit and imicro insurance services at a reasonable price to raise the socioeconomic status of its members

Background and Main Challenges:

This cooperative Society was established in 1993 with a view to provide financial services to the poor people who were fully depended on the moneylenders who charged high rate of interest.Now it has become able to meet the basic demands of the people for their primary need. Still there are some ... Read more

Address:

Kabre VDC., Ward No, 6

Dolkha

Janakpur

Nepal

Phone:

977-1-6616133

Fax:

977-1-6616133

Email:

yrdhungel [at] yahoo [dot] com

Website:

www.janasachetan.org

Main Funding Sources:

Savings

Shareholder Capital

Products and Services:

Loans

Voluntary Savings

Insurance

Funds Transfer Services

Training and Consulting

Services Provided:

Education

Looking for (Investment Types):

Equity

Loans in Local Currency

% Operations Comprised by MF:

81 - 90

Date established:

Jan 1 1993

FYE:

16-Jul

Current Legal Status:

Credit Union / Cooperative

Regulated:

yes

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in rural areas	1
Women	2
Adolescents and youth (below 18)	3
+ Development goals (ranked by importance)
Increased access to financial services	1
Poverty reduction	2
Gender equality and women's empowerment	3
Employment generation	4
Housing	5
Growth of existing businesses	6
Development of start-up enterprises	7
Youth opportunities	8
Children's schooling	9
Health improvement	10
+ Poverty targets
+ Governance
Has a formal board committee that monitors social performance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Int ps offerothercreditloanstext c	Foreign employment loans
+ Savings products offered
Checking accounts
Voluntary savings accounts
Compulsory savings accounts (cash collateral)
Fixed term deposits
Special purpose savings accounts

+ Compulsory insurance products required
Other compulsory insurance required:	1
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development	1
Business development services	1
+ Education services offered
Financial literacy education	1
+ Health services offered
+ Women's empowerment services offered
Leadership training for women	1
Women's rights education/gender issues training	1
Counseling/legal services for female victims of violence	1
Other women's empowerment services offered:	1
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	Soft loan for goat farming
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Outreach to remote/rural communities
Outreach to women
Quality of interaction with clients based on client feedback mechanisms
Quality of social data collected
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
This institution includes specific clauses in its loan contracts to mitigate specific environmental risks
This institution offers lending lines linked to alternative energies
+ Poverty measurement tools in use