Kasanyangan-Mindanao Foundation, Inc.

Gross Loan Portfolio USD, 2011: 4.5 million

Number of active borrowers 2011: 30,253

Average loan balance per borrower USD, 2011: 147.5

Deposits USD, 2011: 1.4 million

Assets USD, 2011: 5.9 million

Number of depositors 2011: 30,580

Mission:

1. Commit to achieve sustainability of the institution.
2. Help improve the quality of life by providing excellent financial and non-financial services to our marginalized clients.
3. Continue to sustain the welfare and professional development of our employees.
4. Uphold ... Read more

Address:

G/F KCCDFI Bldg., MCLL Highway, Guiwan

Zamboanga City

7000

Philippines

Phone:

'(062) 991-9348/ (062) 992-2306

Email:

kccdfi [at] gmail [dot] com

Main Funding Sources:

Grants

Loans

Products and Services:

Loans

Voluntary Savings

Insurance

Services Provided:

Full-scale Financial Services

Business Development Services

Looking for (Investment Types):

Loans in Local Currency

Capacity-Building Grants

Donations

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 2002

FYE:

31-Dec

Current Legal Status:

NGO

Regulated:

yes

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
+ Development goals (ranked by importance)
Poverty reduction	1
Increased access to financial services	2
Growth of existing businesses	3
Employment generation	4
Gender equality and women's empowerment	5
+ Poverty targets
Low income clients	1
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises	1
Microcredit for household needs/consumption	1
+ Savings products offered
Voluntary savings accounts
Compulsory savings accounts (cash collateral)
+ Compulsory insurance products required
Compulsory credit life insurance	1
Other compulsory insurance required:	1
Int ps offerinsuranceothertextcompulsory c	Life insurance & Health Insurance
+ Voluntary insurance products offered
+ Other financial products and services offered
+ Non-financial services offered
+ Enterprise services offered
Business development services	1
+ Education services offered
+ Health services offered
+ Women's empowerment services offered
Leadership training for women	1
+ Products and services targeting the poor
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Client retention/drop-out rate
Portfolio quality
+ Social responsibility to the environment
+ Poverty measurement tools in use
Grameen Progress out of Poverty Index (PPI)