Oportunidad Microfinanciera Latinoamericana OMLA S.A.

Mission:

Otorgar servicios financieros innovadores y de alta calidad, alcanzando un óptimo balance entre: satisfacción de nuestros clientes, bienestar de nuestros empleados, rentabilidad de nuestra institución y los objetivos de nuestros accionistas

Background and Main Challenges:

Gracias a la inquietud de un grupo de inversionistas con más de 15 años de experiencia en la puesta en marcha y gestión de entidades microfinancieras que tuvieron exito en Latinoamérica, OMLA se constituye en una sociedad anónima de objeto financiero el 13 de junio de 2008 y comienza sus ... Read more

Address:

Tacuari 119, Piso 1, Dpto. "A"

Ciudad Autónoma de Buenos Aires

Buenos Aires

CP. 1071

Argentina

Phone:

(5411) 4331 2653

Fax:

(5411) 4331 2622

Email:

msandi [at] omla [dot] com [dot] ar

Website:

www.omla.com.ar

Main Funding Sources:

Préstamos

Capital accionario

Products and Services:

Préstamos

Servicio de transferencia de fondos

Looking for (Investment Types):

Capital

Préstamos en USD

Préstamos en moneda local

Donaciones

Date established:

Aug 1 2008

FYE:

31-Dec

Current Legal Status:

NBFI

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in urban areas	1
Clients living in rural areas	2
Women	3
+ Development goals (ranked by importance)
Growth of existing businesses	1
Increased access to financial services	2
Employment generation	3
Gender equality and women's empowerment	4
Poverty reduction	5
Housing	6
Development of start-up enterprises	7
Youth opportunities	8
+ Poverty targets
Low income clients
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Microcredit for household needs/consumption
SME loans
Loans for agriculture
Housing loans
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
Remittances services
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
+ Health services offered
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Flat interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
+ Social responsibility to the environment
+ Poverty measurement tools in use

Partnerships

Current
Name	Relationship
RADIM	Network Affiliation

MFI Report