Oportunidad Microfinanzas, S.A. de C.V., SOFOM, ENR

Gross Loan Portfolio USD, 2010: 992,491.7

Number of active borrowers 2010: 6,259

Average loan balance per borrower USD, 2010: 158.6

Deposits USD, 2010: 0.0

Assets USD, 2010: 2.4 million

Number of depositors 2010: 0

Mission:

Brindar oportunidades de desarrollo a personas emprendedoras viviendo en el territorio mexicano a fin de transformar sus vidas en el ámbito personal, social, económico y espiritual.

Background and Main Challenges:

Oportunidad Microfinanzas pertenece a una red internacional dedicada a combatir la pobreza por medio de servicios financieros a personas desempleadas. Sirve a microempresarios que no tienen accesos a ciudades con servicios financieros complejos en los barrios pobres de las zonas urbanas de ... Read more

Address:

Av. Juárez 685, 1er piso, Col. Centro

Guadalajara

Jalisco

44100

Mexico

Phone:

(333) 344-4900

Fax:

(333) 343-5197

Email:

atencion [at] oimexico [dot] com

Website:

www.opportunity.org

Main Funding Sources:

Grants

Products and Services:

Loans

Insurance

Services Provided:

Other

Looking for (Investment Types):

Donations

% Operations Comprised by MF:

91 - 100

Date established:

Feb 20 2003

FYE:

31-Dec

Current Legal Status:

NBFI

Regulated:

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in urban areas	1
Clients living in rural areas	2
Women	3
+ Development goals (ranked by importance)
Growth of existing businesses	1
Increased access to financial services	2
Employment generation	3
Gender equality and women's empowerment	4
Poverty reduction	5
Housing	6
Development of start-up enterprises	7
+ Poverty targets
Low income clients
+ Governance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
SME loans
Loans for agriculture
Housing loans
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
Remittances services
+ Non-financial services offered
+ Enterprise services offered
+ Education services offered
+ Health services offered
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Portfolio quality
+ Social responsibility to the environment
+ Poverty measurement tools in use

Partnerships

Current
Name	Relationship
Opportunity International	Network Affiliation
Prodesarrollo	Network Affiliation

MFI Report