Small Enterprise Development (SED) Company Ltd.

Data provided through SED

Gross Loan Portfolio USD, 2011: 1.5 million

Number of active borrowers 2011: 5,124

Average loan balance per borrower USD, 2011: 286.2

Deposits USD, 2011: 0.0

Assets USD, 2011: 1.8 million

Number of depositors 2011: 0

Address:

21/50 Lak Muang Road

Muang

Surin

32000

Thailand

Phone:

(664) 453-1687

Fax:

(664) 451-6064

Email:

sedsurin [at] yahoo [dot] com

Main Funding Sources:

Loans

Products and Services:

Loans

Products:

SED offers village banking loans with the following terms: 6 months, 15% per annum, 3% service fee, monthly interest payment, balloon payment of principal, no collateral, mutual guarantee by group members. Requirements: must be a resident of the village for a minimum of two years, be over 18 ... Read more

% Operations Comprised by MF:

91 - 100

Date established:

Jan 1 1988

FYE:

31-Dec

Current Legal Status:

NBFI

Regulated:

yes

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Women	1
Clients living in rural areas	2
Other target market:	3
Clients living in urban areas	4
Adolescents and youth (below 18)	5
+ Development goals (ranked by importance)
Poverty reduction	1
Growth of existing businesses	2
Increased access to financial services	3
Development of start-up enterprises	4
+ Poverty targets
Poor clients	1
+ Governance
Has trained members of its board on social performance management
Has a formal board committee that monitors social performance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
SME loans
Loans for agriculture	1
+ Savings products offered
+ Compulsory insurance products required
+ Voluntary insurance products offered
+ Other financial products and services offered
Savings facilitation services
+ Non-financial services offered
+ Enterprise services offered
Other enterprise services offered:	1
+ Education services offered
Financial literacy education	1
+ Health services offered
+ Women's empowerment services offered
Leadership training for women	1
+ Products and services targeting the poor
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)

+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Outreach to remote/rural communities
Outreach to women
Quality of interaction with clients based on client feedback mechanisms
Quality of social data collected
Portfolio quality
+ Social responsibility to the environment
This institution raises clients' awareness about environmental impacts
This institution identifies enterprises with environmental risk
This institution offers lending lines linked to alternative energies

+ Poverty measurement tools in use