Visión Banco S.A.E.C.A.

Gross Loan Portfolio USD, 2010: 334.7 million

Number of active borrowers 2010: 86,186

Average loan balance per borrower USD, 2010: 3,883.1

Deposits USD, 2010: 346.3 million

Assets USD, 2010: 472.6 million

Number of depositors 2010: 79,321

Mission:

Hacer de la creatividad nuestra principal arma competitiva, apoyada en los criterios fundamentales que deben regir el comportamiento de toda institución financiera: seguridad, rentabilidad, liquidez.

Background and Main Challenges:

Visión S.A. de Finanzas fue creada en 1992. Es la primera institución financiera que ha incorporado un accionista institucional Acción Investments, a través de una oferta publica en el Mercado de Valores. Después de 15 años liderando en el Mercado de las Microfinazas, paso a operar en la ... Read more

Address:

Avenida Santa Teresa 3088 y Consejal vargas

Asunción

Paraguay

Phone:

595 21 414 3000

Fax:

595 21 414 3000

Email:

vision [at] vision [dot] com [dot] py

Website:

www.visionbanco.com

Main Funding Sources:

Loans

Savings

Shareholder Capital

Products and Services:

Loans

Voluntary Savings

Funds Transfer Services

Products:

Plataforma Vida:

- Prestamos Personales
- Prestamos a través de Asociaciones de Empleados
- Tarjeta de Crédito Credicard
- Tarjeta de Crédito Visa
- Cuenta Corriente
- Caja de Ahorros a la Vista
- Certificados de Depósito de Ahorro
- Cobro ... Read more

Services Provided:

Full-scale Financial Services

Education

Looking for (Investment Types):

Equity

Loans in Local Currency

Loans in US$

% Operations Comprised by MF:

61 - 70

Date established:

May 19 1992

FYE:

31-Dec

Current Legal Status:

Bank

Regulated:

yes

Social Performance Profile


+ Mission specifics
+ Target markets (ranked by importance)
Clients living in urban areas	1
Clients living in rural areas	2
Women	3
+ Development goals (ranked by importance)
Increased access to financial services	1
Growth of existing businesses	2
Employment generation	3
Housing	4
Poverty reduction	5
Water and sanitation	6
+ Poverty targets
Low income clients
No specific poverty target
+ Governance
Has trained members of its board on social performance management
Has a formal board committee that monitors social performance
+ Range of products and services
+ Financial products and services offered
+ Credit products offered
Microcredit loans for microenterprises
Microcredit for household needs/consumption
SME loans
Loans for agriculture
Loans for education
Housing loans
+ Savings products offered
Checking accounts
Voluntary savings accounts
Fixed term deposits
+ Compulsory insurance products required
Compulsory credit life insurance
+ Voluntary insurance products offered
+ Other financial products and services offered
Debit/credit card
Mobile banking services
Remittances services
+ Non-financial services offered
+ Enterprise services offered
Enterprise skills development
Business development services
Talleres gratuitos de gestión empresarial ofrecidos a algunos clientes.
+ Education services offered
Financial literacy education
Talleres gratuitos de gestión empresarial ofrecidos a algunos clientes.
+ Health services offered
+ Women's empowerment services offered
+ Products and services targeting the poor
Products and services specifically designed to target the poor:	Atención a cadenas productivas, acompañado de Educación Financiera y cap. Técnica más de gestión de servicios de salud y cedulación.
+ Social responsibility to clients
+ Client protection principles in use
The loan approval process requires evaluation of borrower repayment capacity and loan affordability. Loan approval does not rely solely on guarantees (whether peer guarantees, co-signers or collateral) as a substitute for good capacity analysis.
Internal audits check household debt exposure, lending practices that violate procedures including unauthorized re-financing, multiple borrowers or co-signers per household, and other practices that could increase indebtedness.
Productivity targets and incentive systems value portfolio quality at least as highly as other factors, such as disbursement or customer growth. Growth is rewarded only if portfolio quality is high.
Prices, terms and conditions of all financial products are fully disclosed to the customer prior to sale, including interest charges, insurance premiums, minimum balances, all fees, penalties, linked products, third party fees, and whether these can change over time.
Staff is trained to communicate effectively with all customers, ensuring that they understand the product, the terms of the contract, their rights and obligations. Communications techniques address literacy limitations (e.g. reading contracts out loud, materials in local languages).
Acceptable and unacceptable debt collection practices are clearly spelled out in a code of ethics, book of staff rules or debt collection manual.
The organization's corporate culture values and rewards high standards of ethical behavior and customer service.
A mechanism to handle customer complaints is in place, has dedicated staff resources, and is actively used. (Suggestion boxes alone are generally not considered adequate.)
Customers know how their information will be used. Staff explains how data will be used and seeks permission for use.
+ Cost of services to clients
Declining balance interest method
+ Social responsibility to staff
+ Human resources
Transparency on salary (a clear salary scale based upon market salaries)
Benefits (medical insurance, pension contribution)
Protection at work (safety, anti-harassment)
Equality (anti-discrimination, equal pay for men and women with equivalent skill levels)
+ Basis of staff incentives related to social performance
Ability to attract new clients from target market
Portfolio quality
Cadenas Productivas
+ Social responsibility to the environment
This institution trains/educates clients regarding environmental improvements
This institution identifies enterprises with environmental risk
This institution offers lending lines linked to alternative energies

+ Poverty measurement tools in use

Partnerships

Current
Name	Relationship
ACCION Investments	Funding
PlaNIS	Funding
PROFUND	Funding
RMF	Network Affiliation
Standard and Poors - Argentina	Rating
Triodos Fair Share Fund	Funding
Triodos Microfinance Fund	Funding

Related Organizations

Current
Name	Relationship
Smart Campaign	Endorsement

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Social Performance Profile

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